FAQs

Essentials is $70 a month for 2 pickups, each with 20 lb included. Extra pounds are $2.49 per lb. Household is $198 a month for 4 pickups, each with 40 lb included. Extra pounds are $2.49 per lb. Pickup and delivery are included.

Yes. New customers get 50% off their first month of Essentials ($35 instead of $70) or Household ($99 instead of $198). It applies automatically at checkout, to the plan price only (not overweight or comforter charges). After that, the regular monthly price applies.

Essentials includes 20 lb per pickup and Household includes 40 lb per pickup. We weigh every pickup.

There's no weight cap. Every pound over your plan's allowance (20 lb per pickup on Essentials, 40 lb on Household) is $2.49 per lb, charged to your card after we weigh, with an emailed receipt.

Next day. We pick up in your two-hour window and deliver your clean, folded laundry the following day.

Unused pickups on monthly plans roll over for up to 3 months.

Monthly plans cancel anytime.

Use the custom plan calculator on the pricing page to see an estimate, then send us a request. We confirm your price before you're billed.

Dripping Springs, Lakeway, Bee Cave and West Lake Hills (ZIPs 78620, 78737, 78734, 78738, 78736, 78733 and 78746). If we're not in your area yet, join the waitlist and we'll let you know when we are.

Leave your NoLaundry bag outside before your two-hour window. We collect it, wash and fold everything, and bring it back to your door.

Nope! Leave your bag at the door in your pickup window. Your status page shows when your driver is on the way and when it's back.

Sign in to your account to move or skip a pickup or add a note. No app needed.

Hypoallergenic, unscented detergent by default. You can upgrade to Molly's Suds, which publishes every ingredient it uses (and why) on its site, or have us use your own detergent. Just pick it at signup or in your account. We buy Molly's Suds ourselves; Molly's Suds doesn't endorse or sponsor us.

Molly's Suds describes its detergent as “gentle for sensitive skin.” Everyone's skin is different, so check their ingredient list, and tell us about any allergies. We'll note it on your order. See their ingredients.

Yes! Skip or reschedule from your account or your order page in a couple of taps, up to 12 hours before pickup.

No. Each household's laundry is washed on its own.

Yes. Mark hang-dry items and add notes when you schedule. We follow them at no extra charge.

Yes, for $8 each. They're washed on their own and returned folded.

It helps us plan pickups and routes behind the scenes. Your laundry is always washed and folded by people.